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Shipping
We will choose one of the following depending on the size of your order.
Flat-rate envelope: $4.80 (retail) or $4.75 (commercial), regardless of weight or destination, for material sent in a USPS Priority Mail flat-rate envelope available at post offices.
Regular flat-rate boxes: $9.80 (retail) or $9.30 (commercial), regardless of weight or destination, for material sent in USPS Priority Mail regular flat-rate boxes available at post offices.
Large flat-rate box: $10.95 (retail) or $10.50 (commercial) for APO/FPO destination addresses regardless of weight for material sent in USPS Priority Mail large flat-rate box.
Large flat-rate box: $12.95 (retail) or $12.50 (commercial) for domestic addresses regardless of weight for material sent in USPS Priority Mail large flat-rate box;
Alternatively: You can choose the shipping method you prefer or arrange pick up by your preferred shipper/courier. We charge the rates as quoted on the USPS website if you request standard shipping. For Federal Express or UPS please use your account number and arrange pick up from us as our rates are private not commercial. If you would like to pick up your order please make an appointment by calling Kale at 1-954-638-4360 to arrange a time and place of mutual convenience in the Miami area.
To discuss or arrange alternative shipping please send an email to Rhonda Tracey Returns
Returns are costly for both of us so please order samples to make certain that our product is exactly what you want. All returns must be made within 10 days of receipt and are subject to a 25% restocking charge. The buyer is responsible for all shipping costs of returns and replacements. The merchandise returned must be as new and resalable.
You must contact us by email for authorization and instructions before returning any item. Please give a cogent reason for the return.
Address your return to:
Mosaic Trader USA - Returns
18420 NE 23rd Court
Miami, Florida
33160 |
